Return Policy


Because we know that not every purchase will fit, and returns, or exchanges are sometimes needed, we offer easy hassle-free returns. 

Please read our return policy and use our return form to proceed with a return.

ALL RETURNS ARE FOR CREDIT ONLY.

    • All returns must be received within 21 days of the original shipment date.
    • All items must be returned to us in their original, unworn, unwashed, & smoke-free condition.
    • Sale items are all final sale & cannot be returned.
    • All items must be returned with their original tags attached.
    • Clothing returned without original tags or not in compliance with our return policy will be refused or charged a 20-50% restock fee.
    • Damages to items must be reported prior to wearing the garment and tags must still be attached.

Original shipping fees are not-refundable and return shipping is the responsibility of the customer.

If you would like to exchange your item for a different size, you will need to send your original item back to our Returns Department along with your return label sent with your package. Once we have received your return, you will then be issued credit for the item(s) in which you may use to purchase a new size. We cannot guarantee the item you would like will still be available when the return reaches our department.  If you have any questions regarding our return policy, feel free to email us at designbackroad@gmail.com